Terms of Service

This website is operated by Khanya Life Wellness (Pty) Ltd (“Khanya Life”, “we”, “us”, or “our”).

By accessing our website, purchasing products, or participating in our platform, you agree to be bound by these Terms of Service (“Terms”), together with our Privacy Policy, Refund Policy, Shipping Policy, and any additional agreements applicable to specific user groups.

If you do not agree to these Terms, you may not access or use our services.

Eligibility & Use of Website

By using this site, you confirm that:

• You are at least 18 years of age, or have consent from a parent/guardian
• You will not use our products or services for any unlawful or unauthorised purpose
• You will not violate any applicable laws or regulations

Products, Pricing & Availability

• All prices are listed in South African Rand (ZAR) and include VAT where applicable
• We reserve the right to:
  • Modify pricing at any time without prior notice
  • Limit quantities per customer or order
  • Discontinue products at any time
• Product images are for illustrative purposes and may differ slightly from actual products
• Availability during pilot phases may be limited and subject to change

Payment Terms

• All orders must be paid in full before dispatch
• We accept payments via approved third-party gateways (e.g., PayFast, EFT, and other methods as displayed at checkout)
• We do not store card or sensitive payment information on our servers

Orders & Fulfilment

• Submission of an order does not guarantee acceptance
• We reserve the right to:
  • Cancel or refuse any order
  • Limit or cancel quantities
  • Correct pricing or system errors
• Orders are fulfilled according to our Shipping Policy
• Risk transfer occurs as defined in the Shipping Policy

Product Use & Health Disclaimer

Khanya Life products are functional wellness products and are not medicines.

• Our products are not intended to diagnose, treat, cure, or prevent any disease
• Results may vary between individuals
• Customers should consult a qualified healthcare professional before use, especially if:
  • Pregnant or breastfeeding
  • Taking medication
  • Managing a medical condition

Accuracy of Information

We strive to ensure all information on our website is accurate and up to date, including:

• Ingredients
• Nutritional information
• Product descriptions

However, we do not warrant that all content is error-free, complete, or current.

Privacy & Data Protection

Your personal information is processed in accordance with our Privacy Policy and applicable laws, including the Protection of Personal Information Act (POPIA).

By using our site, you consent to the collection and use of your data as outlined in our Privacy Policy.

KasiPreneur Participation

Users who register as Khanya Life resellers (“KasiPreneurs”) are subject to additional terms and conditions governing:

• Participation in the reseller model
• Earnings and incentives
• Conduct and compliance

By registering as a KasiPreneur, you agree to be bound by the KasiPreneur Participation Terms, which form part of these Terms.

Intellectual Property

All content on this website, including but not limited to:

• Branding
• Product names (including ZebraBurst™)
• Text, graphics, images, and training materials

is the property of Khanya Life and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written consent.

Prohibited Use

You agree not to:

• Use the site or products for unlawful purposes
• Misrepresent yourself as a Khanya Life reseller or agent
• Interfere with or disrupt the platform
• Use our brand or materials without permission

Limitation of Liability

To the maximum extent permitted by law:

Khanya Life shall not be liable for any indirect, incidental, or consequential damages arising from:

• Use of our website
• Use or misuse of our products
• Delivery delays or disruptions
• Our liability is limited to the value of the product purchased, where applicable

Nothing in these Terms limits your rights under the Consumer Protection Act (CPA).

Governing Law

These Terms are governed by the laws of South Africa.

Any disputes arising from these Terms shall be subject to the jurisdiction of the South African courts.

Changes to Terms

We reserve the right to update or modify these Terms at any time.

Changes will take effect immediately upon posting on this website. Continued use of the site constitutes acceptance of the updated Terms.

Contact

For any questions regarding these Terms, please contact us via email:
hello@khanyalife.com